Hospitality Management is the study of the hospitality industry. Degrees conferred in this academic field include BA, Bachelor of Business Administration, BS, MS, MBA and PhD. Hospitality management covers hotels, restaurants, cruise ships, destination marketing organizations, convention centers and country clubs.
Having a Master of Business Administration (MBA) in Hospitality Management can provide the knowledge necessary to operate hotels, resorts, special events companies and other hospitality institutions. These courses cover accounting, marketing and decision making.
Graduates of hospitality management degree programs can find work as hotel general managers and restaurant managers. Managers in hospitality industry use their skills in business, human resources and customer service to coordinate staff members and give guests an excellent experience.
HOTEL GENERAL MANAGERS
Hotel general manager’s work is to ensure customer satisfaction for hotel guests by dealing with marketing, finance, special events or other specific areas. He carries out management responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
According to the U.S. Bureau of Labor Statistics (BLS), the job outlook for all lodging managers is slower than average, with 1% growth expected from 2012-2022. Applicants with a master’s degree in hospitality management, have the advantage for hotel management positions, particularly luxury hotels, the BLS reported. As of May 2013, the average salary for all lodging managers $55,180 per year, according to the BLS.
Restaurant managers oversee the general operations and perform administrative duties for stand-alone restaurants. Their responsibilities include recruiting, training and supervising staff; agreeing and managing budgets; planning menus.
The BLS noted that despite much slower-than-average job growth projections for all food service managers, 2% from 2012-2022, those who hold a degree in hospitality or food service management should have a competitive advantage over other job applicants for management positions. May 2013 BLS average wage estimates for all food service managers were $53,130 per year.